@trans('crm.Ticket Details'): {{ $ticket->ticket_number }}

{{ $ticket->subject }}

{{ $ticket->priority }}
{!! nl2br(e($ticket->description)) !!}
@if($ticket->complaints->count() > 0)

@trans('crm.Related Complaints')

@foreach($ticket->complaints as $complaint)
{{ $complaint->complaint_number }} {{ $complaint->created_at->format('Y-m-d H:i') }}

{{ $complaint->subject }}

@endforeach
@endif

@trans('crm.Ticket Information')

@trans('crm.Status')
{{ $ticket->status }}
@trans('crm.Assignee')
{{ $ticket->assignee->name ?? TranslationHelper::transFromDatabase('crm.Unassigned', __('crm.Unassigned')) }}
@trans('crm.Category')
{{ $ticket->category ?: '-' }}
@trans('crm.Created At')
{{ $ticket->created_at->format('Y-m-d H:i') }}
@if($ticket->lead || $ticket->patient)

@trans('crm.Associated Entity')

@if($ticket->lead) @endif @if($ticket->patient)
@trans('crm.Patient') {{ $ticket->patient->first_name }} {{ $ticket->patient->last_name }} / {{ $ticket->patient->name_en }}
@endif
@endif